What is a settlement batch?

A settlement batch is how a marketplace or payment processor reports what it actually paid you, after fees, for a group of orders — and it’s the basis for the Bank Deposits TruSync creates.

Where settlement batches come from

Marketplaces (Amazon, eBay) issue a settlement report on their own schedule, covering every order settled in that period, net of marketplace fees.
Payment processors (Shopify’s built-in processor, Wix Payments, or a gateway like Stripe or Braintree) issue a payout on their own schedule, covering the transactions settled in that period, net of processing fees.

What TruSync does with a settlement batch

TruSync reads the settlement or payout data and creates a Bank Deposit that groups the relevant orders together, net of the fees the batch reports — plus a Credit Memo for marketplace fees where that applies. The result is a QuickBooks Bank Deposit that matches the actual amount that lands in your bank account, not just the sum of order totals.

If your payment methods deposit into a bank-type clearing account rather than Undeposited Funds, the batch posts as a single journal entry instead — same amounts, same one-document-per-batch rule. See Bank Deposits & payouts.

Why order totals alone don’t match your bank deposit

An order’s total isn’t what you’re actually paid — fees, and sometimes refunds within the same batch, change the number between the sale and the deposit. See Why deposits don’t match order totals.

FAQ

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How often does a settlement batch arrive?

It depends on the marketplace or processor’s own schedule — TruSync picks up whatever cadence they use.

Does one settlement batch always become exactly one QuickBooks document?

Generally yes — each batch is grouped into its own document so it lines up with a single line in your bank feed. That document is a Bank Deposit when your payment methods deposit to Undeposited Funds, and a journal entry when they deposit to a bank-type clearing account. See Bank Deposits & payouts.

What if a settlement batch includes a refunded order?

The original charge stays on the batch’s document either way. The refund appears as its own negative line item — the same as it does in the processor’s own batch — unless the refund has a Credit Memo and the batch posts as a Bank Deposit. In that case the settlement payment applies the credit, so the payment is smaller and there is no separate refund line. See Cancellations & refunds.

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