Connect an Amazon Seller account

1. From TruSync, click Authorize with Amazon.
2. Sign in to your Amazon Seller Central account.
3. Review and approve the permissions TruSync needs.
4. You’ll be redirected back to TruSync automatically.

When you authorize, TruSync records every Amazon marketplace your seller account participates in, such as Amazon.com, Amazon.ca and Amazon.com.mx. They are selling regions of one TruSync store, not separate stores.

A newly connected store is named “Amazon - “ followed by your seller account’s store name, for example “Amazon - Acme Goods”. You can rename it any time under Settings → Sync.

Reconnecting never removes a marketplace. If you authorize again through a single marketplace’s link, the marketplaces already recorded on your store stay recorded.

TruSync syncs orders only from marketplaces that sell in the same currency as your store’s first marketplace. For a US store that is Amazon.com. Orders from a marketplace in another currency, such as Amazon.ca (CAD) or Amazon.com.mx (MXN), are not synced to QuickBooks. The marketplace stays recorded on your store.

This is deliberate. Order sync does not post a foreign currency, so a CAD 100 order would otherwise land in QuickBooks as USD 100.

Amazon is a marketplace — it collects payment from the buyer, handles sales tax as a marketplace facilitator, and pays you out on its own settlement schedule. Because of that, Amazon orders post to QuickBooks as Invoices, not Sales Receipts, with tax on the invoice left at zero (Amazon already collected and remitted it). When a settlement report comes in, TruSync creates a Credit Memo for Amazon’s fees and a Bank Deposit that groups the settled orders net of those fees, ready to match against your bank feed.

There’s no payment method to map for Amazon — Invoices don’t carry one, and fees come entirely from the settlement report rather than from mapping.

TruSync looks for settlement reports in every Amazon marketplace recorded on your store, not just your region’s main one. A settlement in a currency other than your QuickBooks home currency, such as CAD when your QuickBooks file is set to USD, is not posted to QuickBooks. It stays in your payouts list, unposted. See A payout in a different currency than your QuickBooks file.

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