Create a TruSync account

Choose Continue with Intuit on the sign-in page and approve the prompt from Intuit. This uses the same QuickBooks credentials you already sign in to QuickBooks Online with.

Signing in with Intuit identifies you. It does not connect your QuickBooks company to TruSync — that’s a separate step, and TruSync will ask for it explicitly. Nothing is read from or written to your books until you connect a company and finish setup.

Choose Continue with Google and approve the prompt. Same result as Intuit: it identifies you, and connecting QuickBooks stays a separate step.

Choose Create Account, enter your email address and a password, and TruSync emails you a confirmation link.

You have to click that link before you can sign in. Until you do, signing in shows “Confirm your email address before signing in” with a Resend confirmation email button.

The link is good for 24 hours. If it expires, use Resend confirmation email from the sign-in page to get a new one.

If you reached TruSync by installing it from your store platform, you’re already signed in — the platform vouches for you, and you never had to create anything. Create Login in the header sets up a way to reach TruSync directly at trusync.ai, without going through the platform first.

You’ll be offered Google, a password, or both.

If your platform shared your email address with us, it’s shown on the form and there’s nothing to confirm. Set a password, or link Google, and you’re done.

If it didn’t, TruSync asks which address you want to sign in with. Amazon, eBay and Wix don’t pass a contact address to apps, so there’s genuinely nothing on file — pick the one you actually read. TruSync emails a confirmation link, and you’ll need to click it before direct sign-in works. Nothing changes inside your store platform in the meantime; keep using TruSync from there as normal while you wait.

Once an address is on the account, Continue with Google appears too — Google sign-in works by matching that address, so it needs one to match.

TruSync lets people invite colleagues and accountants into an organization by email address. Confirming your address is what proves the address is yours — without it, someone could sign up using an address they don’t control and collect an invitation meant for someone else.

If you signed in with Intuit or Google, there’s nothing to confirm. Those providers have already verified the address.

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