Sync settings
Each connected store has its own sync settings, adjustable any time from Settings. Order sync and inventory sync themselves run automatically once a store is connected and mapped — what you configure here is how they behave, not whether they run.
What you can control per store
- Refund restock policy — whether refunded or cancelled items restock automatically, always, or never.
- Automatically sync refunds to QuickBooks — whether refunds post without manual review.
- Sync orders in Awaiting Payment status — for stores where orders can sit unpaid before capture (not shown for marketplace stores, which post Invoices).
- Alert email and exception notifications — where TruSync sends you order exception and connection alerts.
- Bank Deposit grouping — how settled orders for this store are grouped into Bank Deposits, based on the store’s payment model.
Payment and tax mapping live here too
Payment method mapping and tax jurisdiction mapping are also part of a store’s sync settings, though they only appear for stores where they’re relevant — marketplace stores (Amazon, eBay) skip both, since Invoices don’t carry a payment method and the marketplace already remits tax.
FAQ
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Do sync settings apply per store or per organization?
Will changing a setting affect orders that already synced?
Can I stop TruSync from syncing a store?

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